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"Innovation of the Customer Data Platform using artificial intelligence and machine learning"

Public support

  • Provider

    Ministry of Industry and Trade

  • Programme

  • Call for proposals

    SMPO202300001

  • Main participants

    CORTEX, a.s.

  • Contest type

    VS - Public tender

  • Contract ID

    FX05030120_7895

Alternative language

  • Project name in Czech

    Inovace Customer Data Platformy za využití umělé inteligence a strojového učení

  • Annotation in Czech

    "Předkladatel projektového záměru se prostřednictvím tohoto projektu zaměřuje na vytváření sofistikovaných softwarových nástrojů využívajících umělou inteligenci a strojové učení. Tyto nástroje mají za cíl efektivně využívat velká množství dat a umožňovat automatizaci a optimalizaci organizačních procesů (nejen) v oblasti prodeje, obchodních koncepcí a zákaznické podpory."

Scientific branches

  • R&D category

    IN - Innovation

  • OECD FORD - main branch

    10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

  • OECD FORD - secondary branch

    20204 - Robotics and automatic control

  • OECD FORD - another secondary branch

  • CEP - equivalent branches <br>(according to the <a href="http://www.vyzkum.cz/storage/att/E6EF7938F0E854BAE520AC119FB22E8D/Prevodnik_oboru_Frascati.pdf">converter</a>)

    AF - Documentation, librarianship, work with information<br>BC - Theory and management systems<br>BD - Information theory<br>IN - Informatics<br>JD - Use of computers, robotics and its application

Completed project evaluation

  • Provider evaluation

    U - Uspěl podle zadání (s publikovanými či patentovanými výsledky atd.)

  • Project results evaluation

    The project has achieved all set objectives and the project outputs have the potential for economic benefit for the project developers. In accordance with the Country for the Future program, a new or significantly improved service has been successfully introduced to the market, consisting of a significantly improved innovative service containing 4 Activities (4 AI types), and a new way of organizing activities in the company has been successfully introduced, consisting of the introduction of an innovative method of organization thanks to 4 Activities (4 AI Types), which the applicant has developed and implemented into internal processes. The innovation lies in the direct integration of AI into the creation of campaigns and target groups, in contextual assistance to users and in automatic monitoring of key metrics, including optimization of mailing time.

Solution timeline

  • Realization period - beginning

    Jan 1, 2024

  • Realization period - end

    Dec 31, 2025

  • Project status

    U - Finished project

  • Latest support payment

    Mar 17, 2025

Data delivery to CEP

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

  • Data delivery code

    CEP26-MPO-FX-U

  • Data delivery date

    May 28, 2026

Finance

  • Total approved costs

    10,094 thou. CZK

  • Public financial support

    5,046 thou. CZK

  • Other public sources

    0 thou. CZK

  • Non public and foreign sources

    5,047 thou. CZK