'You Can't Take It Personally': Emotion Management as Part of the Professional Nurse's Role

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216208%3A11240%2F14%3A10283339" target="_blank" >RIV/00216208:11240/14:10283339 - isvavai.cz</a>

Result on the web

<a href="http://dx.doi.org/10.13060/00380288.2014.50.6.146" target="_blank" >http://dx.doi.org/10.13060/00380288.2014.50.6.146</a>

DOI - Digital Object Identifier

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Result language

angličtina

Original language name

'You Can't Take It Personally': Emotion Management as Part of the Professional Nurse's Role

Original language description

This study looks into the culture of nursing professionals in the present-day Czech health-care system at a time of personal, generational, and educational transitions (reforms), which have driven a change of organisational- cultural means in the relationship between two key professions: doctors and nurses. The article presents the results of a biographical study of nurses, paying detailed attention to their emotional labour in cooperation with doctors in accident and emergency ward settings.The articlestresses the importance of emotion management as a substantial part of the gendered professional identities of health-care workers and discusses the situations when nurses' subordinate status requires a kind of stressful emotion management to keep the doctor-nurse professional relationship intact, which is not required from doctors. The study draws on the concept of organisational culture in practice/action, on a Goffmanian and Garfinkelian ethnomethodology of scripts of interaction (ru

Czech name

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Czech description

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Type

J_x - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

CEP classification

AO - Sociology, demography

OECD FORD branch

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Project

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Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2014

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Sociologický časopis

ISSN

0038-0288

e-ISSN

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Volume of the periodical

50

Issue of the periodical within the volume

6

Country of publishing house

CZ - CZECH REPUBLIC

Number of pages

35

Pages from-to

839-874

UT code for WoS article

000348824100003

EID of the result in the Scopus database

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