Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216208%3A11320%2F21%3A10440585" target="_blank" >RIV/00216208:11320/21:10440585 - isvavai.cz</a>

Result on the web

<a href="https://link.springer.com/content/pdf/10.1007%2F978-3-030-85739-4.pdf" target="_blank" >https://link.springer.com/content/pdf/10.1007%2F978-3-030-85739-4.pdf</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1007/978-3-030-85739-4_26" target="_blank" >10.1007/978-3-030-85739-4_26</a>

Result language

angličtina

Original language name

Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants

Original language description

We present a knowledge-driven multilingual conversational agent (referred to as &apos;&apos;MyWelcome Agent&apos;&apos;) that acts as personal assistant for migrants in the contexts of their reception and integration. In order to also account for tasks that go beyond communication and require advanced service coordination skills, the architecture of the proposed platform separates the dialogue management service from the agent behavior including the service selection and planning. The involvement of genuine agent planning strategies in the design of personal assistants, which tend to be limited to dialogue management tasks, makes the proposed agent significantly more versatile and intelligent. To ensure high quality verbal interaction, we draw upon state-of-the-art multilingual spoken language understanding and generation technologies.

Czech name

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Czech description

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Type

D - Article in proceedings

CEP classification

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OECD FORD branch

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Project

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Continuities

R - Projekt Ramcoveho programu EK

Publication year

2021

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

Advances in Practical Applications of Agents, Multi-Agent Systems, and Social Good. The PAAMS Collection

ISBN

978-3-030-85739-4

ISSN

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e-ISSN

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Number of pages

12

Pages from-to

316-327

Publisher name

Springer

Place of publication

Cham, Switzerland

Event location

Salamanca, Spain

Event date

Oct 6, 2021

Type of event by nationality

WRD - Celosvětová akce

UT code for WoS article

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