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CSR Communication on Twitter - A Scoping Review on Social Media Mining and Analytic Methods

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216208%3A11320%2F23%3ATRIWMJ5Q" target="_blank" >RIV/00216208:11320/23:TRIWMJ5Q - isvavai.cz</a>

  • Result on the web

    <a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85152124899&partnerID=40&md5=0a9f10ac9fa350344ee72ce96a05bd07" target="_blank" >https://www.scopus.com/inward/record.uri?eid=2-s2.0-85152124899&partnerID=40&md5=0a9f10ac9fa350344ee72ce96a05bd07</a>

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    CSR Communication on Twitter - A Scoping Review on Social Media Mining and Analytic Methods

  • Original language description

    "Adopting corporate social responsibility (CSR) is becoming increasingly mandatory as international legislation puts pressure on companies to implement and report on appropriate CSR measures. As of 2024, a significant number of companies will need to report on CSR topics for the first time. To identify relevant topics that resonate best in the industry or even with one's own stakeholder groups and should therefore be picked up, addressed and reported on preferentially, social media mining (SMM) can be an efficient approach for companies. By reviewing applied SMM and analytic methods of Twitter data, we identified four methodological approaches that use algorithms to identify relevant CSR topics for companies to engage with. This scoping review thus provides a systematized overview of SMM pipelines for use, being equally relevant for academics and practitioners aiming at computational analysis of Twitter content regarding CSR activities and communication. © 2023 IEEE Computer Society. All rights reserved."

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Result continuities

  • Project

  • Continuities

Others

  • Publication year

    2023

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    "Proc. Annu. Hawaii Int. Conf. Syst. Sci."

  • ISBN

    978-099813316-4

  • ISSN

    1530-1605

  • e-ISSN

  • Number of pages

    10

  • Pages from-to

    2160-2169

  • Publisher name

    IEEE Computer Society

  • Place of publication

  • Event location

    Singapore

  • Event date

    Jan 1, 2023

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article