Educational Psychology Aspects of Learning with Chatbots without Artificial Intelligence : Suggestions for Designers

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14210%2F23%3A00130345" target="_blank" >RIV/00216224:14210/23:00130345 - isvavai.cz</a>
Result on the web
<a href="https://www.mdpi.com/2254-9625/13/2/22" target="_blank" >https://www.mdpi.com/2254-9625/13/2/22</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.3390/ejihpe13020022" target="_blank" >10.3390/ejihpe13020022</a>

Result language
angličtina
Original language name
Educational Psychology Aspects of Learning with Chatbots without Artificial Intelligence : Suggestions for Designers
Original language description
Chatbots without artificial intelligence can play the role of practical and easy-to-implement learning objects in e-learning environments, allowing a reduction in social or psychological isolation. This research, with a sample of 79 students, explores the principles that need to be followed in designing this kind of chatbot in education in order to ensure an acceptable outcome for students. Research has shown that students interacting with a chatbot without artificial intelligence expect similar psychological and communicative responses to those of a live human, project the characteristics of the chatbot from the dialogue, and are taken aback when the chatbot does not understand or cannot help them sufficiently. The study is based on a design through research approach, in which students in information studies and library science interacted with a specific chatbot focused on information retrieval, and recorded their experiences and feelings in an online questionnaire. The study intends to find principles for the design of chatbots without artificial intelligence so that students feel comfortable interacting with them.
Czech name
—
Czech description
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Type
J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database
CEP classification
—
OECD FORD branch
50301 - Education, general; including training, pedagogy, didactics [and education systems]

Publication year
2023
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical
European Journal of Investigation in Health, Psychology and Education
ISSN
2254-9625
e-ISSN
2254-9625
Volume of the periodical
13
Issue of the periodical within the volume
2
Country of publishing house
CH - SWITZERLAND
Number of pages
22
Pages from-to
284-305
UT code for WoS article
000938621200001
EID of the result in the Scopus database
2-s2.0-85148756299

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