INTERFUNCTIONAL COORDINATION IN EXTENDED CONCEPTION AND OFFERING OF SERVICES

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14220%2F18%3A00105146" target="_blank" >RIV/00216224:14220/18:00105146 - isvavai.cz</a>

Alternative codes found

RIV/00216305:26510/18:PU129511

Result on the web

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DOI - Digital Object Identifier

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Result language

čeština

Original language name

Interfunkční koordinace v širším pojetí a nabídka služeb

Original language description

The paper aims to investigate the relationship between interfunctional coordination (IFC) and offering of services. IFC is a crucial component of market orientation. Market orientation is one of the approaches, which is used for improving the business performance of companies and also for increasing their competitiveness. The conception of IFC was extended in this paper. IFC includes the following elements: Cooperative Arrangements, Company Culture, Expertise, Communications, Leadership Style, Ethic and Goodwill, Organizational Structure, Coordination (Fundamental Information Acquisition, Information Coordination and Coordination Activities) and Control. Current companies try to increase their service offering because of its positive influence on customers and company as well. The research was held in 60 electronic components manufactures and electric equipment manufacturers in the Czech Republic. The Spearman’s rank-order correlation test was performed to verify the relationship between IFC and service offering. The main finding shows that the relationship between IFC and service offering is independent. Positive relationship between IFC and service offering is detected especially at emphasis on innovation and emphasis on the next education of workers.

Czech name

Interfunkční koordinace v širším pojetí a nabídka služeb

Czech description

The paper aims to investigate the relationship between interfunctional coordination (IFC) and offering of services. IFC is a crucial component of market orientation. Market orientation is one of the approaches, which is used for improving the business performance of companies and also for increasing their competitiveness. The conception of IFC was extended in this paper. IFC includes the following elements: Cooperative Arrangements, Company Culture, Expertise, Communications, Leadership Style, Ethic and Goodwill, Organizational Structure, Coordination (Fundamental Information Acquisition, Information Coordination and Coordination Activities) and Control. Current companies try to increase their service offering because of its positive influence on customers and company as well. The research was held in 60 electronic components manufactures and electric equipment manufacturers in the Czech Republic. The Spearman’s rank-order correlation test was performed to verify the relationship between IFC and service offering. The main finding shows that the relationship between IFC and service offering is independent. Positive relationship between IFC and service offering is detected especially at emphasis on innovation and emphasis on the next education of workers.

Type

J_ost - Miscellaneous article in a specialist periodical

CEP classification

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OECD FORD branch

50204 - Business and management

Project

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Continuities

N - Vyzkumna aktivita podporovana z neverejnych zdroju

Publication year

2018

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Scientific Papers of the University of Pardubice – Series D

ISSN

1211-555X

e-ISSN

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Volume of the periodical

44

Issue of the periodical within the volume

3

Country of publishing house

CZ - CZECH REPUBLIC

Number of pages

12

Pages from-to

233-244

UT code for WoS article

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EID of the result in the Scopus database

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