The Impact of Service Offering on Business Performance in Electrical Engineering Companies

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14220%2F18%3A00106570" target="_blank" >RIV/00216224:14220/18:00106570 - isvavai.cz</a>

Alternative codes found

RIV/00216305:26510/18:PU129787

Result on the web

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DOI - Digital Object Identifier

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Result language

angličtina

Original language name

The Impact of Service Offering on Business Performance in Electrical Engineering Companies

Original language description

The article presents the results of a research investigating potential impact of service offering on business performance carried out among sixty electrical engineering companies in the Czech Republic. The main findings reveal the highest number of positive correlations between the items related to business performance, the item related to service offers to VIP customers, and the item focusing on monitoring the service offering of competitors. The paper discusses a new perspective of discovering whether and how service offering by electrical engineering companies in the Czech Republic influence business performance.

Czech name

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Czech description

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Type

J_SC - Article in a specialist periodical, which is included in the SCOPUS database

CEP classification

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OECD FORD branch

50204 - Business and management

Project

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Continuities

N - Vyzkumna aktivita podporovana z neverejnych zdroju

Publication year

2018

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

European Research Studies

ISSN

1108-2976

e-ISSN

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Volume of the periodical

21

Issue of the periodical within the volume

4

Country of publishing house

GR - GREECE

Number of pages

17

Pages from-to

92-108

UT code for WoS article

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EID of the result in the Scopus database

2-s2.0-85056599084