A service research contribution to the global challenge of sustainability

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14330%2F17%3A00113823" target="_blank" >RIV/00216224:14330/17:00113823 - isvavai.cz</a>

Result on the web

<a href="https://www.emerald.com/insight/content/doi/10.1108/JSTP-10-2015-0228/full/html" target="_blank" >https://www.emerald.com/insight/content/doi/10.1108/JSTP-10-2015-0228/full/html</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1108/JSTP-10-2015-0228" target="_blank" >10.1108/JSTP-10-2015-0228</a>

Result language

angličtina

Original language name

A service research contribution to the global challenge of sustainability

Original language description

Purpose - Poverty, hunger, inequalities, diseases, unsustainable use of resources, etc., in spite of scientific progress, still remains unsolved worldwide issues. All these issues relate to the challenges of sustainability and sustainable development that now call for urgent answers. The purpose of this paper is to explore how the service research community can respond to this call and to identify key areas of potential contribution. Design/methodology/approach - After a brief review of selected service literature aimed at exploring its interest in the topics of sustainability and sustainable development, the authors develop the interpretative proposal identifying the key requirements of a global engagement in the challenge of sustainability and sustainable development and highlighting the potential contribution of service research. Findings - Findings highlight the potential contribution of service research to the global challenge of sustainability and suggest acting upon education by considering the "T-Shaped" professional model as a possible reference for embedding sustainability in the education of future managers and addressing the need of interdisciplinary thinking through the systems approach. Research limitations/implications - The proposed study of service literature is only an exploratory analysis of main contributions that does not aim to identify gaps but only to highlight the potential of a greater engagement of service research in the global call for a more sustainable and inclusive development. Practical implications - A trans-disciplinary approach is also required. This implies the involvement of the business and the social real world. Originality/value - This paper represents a novel call for engaging the service research community in a boundary-crossing collaboration with the aim of contributing to address the challenge of sustainability.

Czech name

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Czech description

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Type

J_imp - Article in a specialist periodical, which is included in the Web of Science database

CEP classification

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OECD FORD branch

50200 - Economics and Business

Project

—

Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2017

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

JOURNAL OF SERVICE THEORY AND PRACTICE

ISSN

2055-6225

e-ISSN

—

Volume of the periodical

27

Issue of the periodical within the volume

5

Country of publishing house

GB - UNITED KINGDOM

Number of pages

26

Pages from-to

951-976

UT code for WoS article

000409817300003

EID of the result in the Scopus database

2-s2.0-85020637806