Modelling Service Design and Complexity for Multi-contextual Applications in Smart Cities

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14330%2F19%3A00116359" target="_blank" >RIV/00216224:14330/19:00116359 - isvavai.cz</a>

Result on the web

<a href="https://ieeexplore.ieee.org/document/8885800" target="_blank" >https://ieeexplore.ieee.org/document/8885800</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1109/ICSTCC.2019.8885800" target="_blank" >10.1109/ICSTCC.2019.8885800</a>

Result language

angličtina

Original language name

Modelling Service Design and Complexity for Multi-contextual Applications in Smart Cities

Original language description

The paper aims to model and analyse the way how complex services can be designed. The main issue of the complex service design is that stakeholders act within different contexts, because most cases are with more than one value proposition chains of services. The design of such complex services cannot be in isolation from other services in the entire service ecosystem. Therefore, this paper proposes a model to show how the service can be decomposed to atomic elements and how they can be used to design service with a better value proposition for service receivers. One of the most important roles in service modelling is the agent, which can be the provider, collaborator, or receiver of the service. The way how individual agents and teams are organized in the value proposition chain is a key factor for increasing service efficiency. Thus, the agents are usually distributed in different teams, serving for different services in different contexts. However, all those actions can be related, and mostly the relations are affecting the behaviour of agents in different environments. The paper is therefore to address how to describe the role of each agent in a specific context and connect it with the other contexts in service design. In order to validate the model, this paper demonstrates how to model the services in the smart mobility applications.

Czech name

—

Czech description

—

Type

D - Article in proceedings

CEP classification

—

OECD FORD branch

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Project

—

Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2019

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

2019 23rd International Conference on System Theory, Control and Computing (ICSTCC)

ISBN

9781728106991

ISSN

2372-1618

e-ISSN

—

Number of pages

6

Pages from-to

101-106

Publisher name

IEEE

Place of publication

Sinaia, Romania

Event location

Sinaia, Romania

Event date

Jan 1, 2019

Type of event by nationality

CST - Celostátní akce

UT code for WoS article

000590181100018