Assessing Real-World Applicability of Redesigned Developer Documentation for Certificate Validation Errors
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14330%2F22%3A00127011" target="_blank" >RIV/00216224:14330/22:00127011 - isvavai.cz</a>
Result on the web
<a href="https://crocs.fi.muni.cz/public/papers/eurousec2022" target="_blank" >https://crocs.fi.muni.cz/public/papers/eurousec2022</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.1145/3549015.3554296" target="_blank" >10.1145/3549015.3554296</a>
Alternative languages
Result language
angličtina
Original language name
Assessing Real-World Applicability of Redesigned Developer Documentation for Certificate Validation Errors
Original language description
We face certificate validation errors commonly, yet the related tools and documentation had been shown to have very poor usability. Previous research suggests that just improving the error messages and corresponding documentation can have significantly positive effects. Our work aims at increasing the usability of certificate validation by 1) redesigning the API error messages and the corresponding documentation, and 2) validating the real-world applicability of the redesign by investigating the opinions of 180 IT professionals. We focus on the perceived obstacles, desired ideal form and overall satisfaction. The redesigned documentation exhibits a reliable significant decrease in perceived incompleteness, with a small amount of perceived bloat and tangle. The redesigned documentation, now published on a dedicated website, is preferred by 89% of our study participants.
Czech name
—
Czech description
—
Classification
Type
D - Article in proceedings
CEP classification
—
OECD FORD branch
10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)
Result continuities
Project
—
Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2022
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
Proceedings of the 2022 European Symposium on Usable Security
ISBN
9781450397001
ISSN
—
e-ISSN
—
Number of pages
14
Pages from-to
131-144
Publisher name
ACM
Place of publication
Karlsruhe, Germany
Event location
Karlsruhe, Germany
Event date
Jan 1, 2022
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
001118095800012