Exploring Robot Acceptance Across Domains Considering Trust and Social Aspects: A Survey
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14330%2F25%3A00140492" target="_blank" >RIV/00216224:14330/25:00140492 - isvavai.cz</a>
Result on the web
<a href="https://doi.org/10.1007/s12369-025-01217-6" target="_blank" >https://doi.org/10.1007/s12369-025-01217-6</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.1007/s12369-025-01217-6" target="_blank" >10.1007/s12369-025-01217-6</a>
Alternative languages
Result language
angličtina
Original language name
Exploring Robot Acceptance Across Domains Considering Trust and Social Aspects: A Survey
Original language description
As robots become integrated into work and home environments, concerns are emerging how to make them engage and communicate with humans more effectively. This, in turn, contributes to hesitance in certain segments of society towards accepting robots. Besides the technical features, making robots successful in different situations depends on understanding the social and psychological factors that affect how people see and interact with these machines. The integration of both viewpoints, which is crucial for coming up with plans that improve not only the technical skills of robots but also how people accept and use them in different parts of society, has stimulated a boost in the research on robot acceptance across numerous domains, with a great opportunity of mutual knowledge exchange between them. In this work, we conduct a systematic literature review on robot acceptance by humans, considering social factors such as trust. We explore the acceptance models employed in managing human-robot relationships, identify the key domains studying robot acceptance, and investigate the strategies and levels for effective robot integration into society. The key finding of the study, consistent across the examined domains, is that the success of robot acceptance stands on the quality of the underlying trust-building process, leveraging psychological processes of how humans form beliefs and act in social dynamics, with specific factors outlined as part of the study. Unlike other studies, we go beyond human-robot interaction mechanisms and delve into human-robot acceptance with its social nuances, contributing to knowledge exchange in this emerging field.
Czech name
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Czech description
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Classification
Type
J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database
CEP classification
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OECD FORD branch
10200 - Computer and information sciences
Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2025
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS
ISSN
1875-4791
e-ISSN
1875-4805
Volume of the periodical
17
Issue of the periodical within the volume
10
Country of publishing house
US - UNITED STATES
Number of pages
47
Pages from-to
2327-2373
UT code for WoS article
001417766700001
EID of the result in the Scopus database
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