Potential and Apparent Issues of Self-evaluation in Public Administration: The Case of Common Assessment Framework Implementation
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F10%3A00045357" target="_blank" >RIV/00216224:14560/10:00045357 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
Potential and Apparent Issues of Self-evaluation in Public Administration: The Case of Common Assessment Framework Implementation
Original language description
Quality management is apparently a very frequent denominator of many initiatives of public administration reforms. Its instruments try to address specifics of public administration and attempts to ensure that public services are delivered in a more user-friendly way. Still, practices of quality management instruments in public administration lead to discussions about quality of public administration quality management itself and rhetoric referring to aims of continual quality improvement brings questions regarding the quality of methodologies and their practice. The paper summarizes and discusses issues which international literature emphasizes and author's own research revealed with regard to self-evaluation instruments that are usually used as first-step instruments of quality management in public administration. It focuses particularly on the Common Assessment Framework (CAF).
Czech name
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Czech description
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Classification
Type
J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)
CEP classification
AE - Management, administration and clerical work
OECD FORD branch
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Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2010
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
International Journal of Knowledge, Culture and Change Management
ISSN
1447-9524
e-ISSN
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Volume of the periodical
10/2010
Issue of the periodical within the volume
5
Country of publishing house
US - UNITED STATES
Number of pages
15
Pages from-to
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UT code for WoS article
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EID of the result in the Scopus database
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