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Knowledge Management, ICT support and Reverse Logistics processes: A case study

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F16%3A00087735" target="_blank" >RIV/00216224:14560/16:00087735 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Knowledge Management, ICT support and Reverse Logistics processes: A case study

  • Original language description

    The main purpose of this case study is to identify processes of knowledge management, information and communication technology (ICT) support, and reverse logistics and relations between them in a studied enterprise. Moreover, this study attempts to describe approaches and methods used for performance evaluation of identified processes. Although ICT support of reverse logistics was previously studied to some extent, the relations to knowledge management and performance evaluation in the reverse logistics context have not been investigated. Therefore, this study tries to fill this gap and introduce the possible directions for further research and testing. For an analysis, manufacturing enterprise with approximately 1300 employees located in the Czech Republic was chosen according to results of previous explorative quantitative survey. The reasons of choosing this company were twofold.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

    <a href="/en/project/GA13-14704S" target="_blank" >GA13-14704S: Reverse Flows Management as a Means of Value Creation</a><br>

  • Continuities

    P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Others

  • Publication year

    2016

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    CLC 2015: CARPATHIAN LOGISTICS CONGRESS - CONFERENCE PROCEEDINGS

  • ISBN

    9788087294642

  • ISSN

  • e-ISSN

  • Number of pages

    6

  • Pages from-to

    213-218

  • Publisher name

    TANGER

  • Place of publication

    Ostrava

  • Event location

    Jeseník

  • Event date

    Jan 1, 2015

  • Type of event by nationality

    EUR - Evropská akce

  • UT code for WoS article

    000387950100032