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Customer Satisfaction with Quality of Products of Food Business

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F17%3A00095892" target="_blank" >RIV/00216224:14560/17:00095892 - isvavai.cz</a>

  • Result on the web

    <a href="https://www.vse.cz/pep/595" target="_blank" >https://www.vse.cz/pep/595</a>

  • DOI - Digital Object Identifier

    <a href="http://dx.doi.org/10.18267/j.pep.595" target="_blank" >10.18267/j.pep.595</a>

Alternative languages

  • Result language

    angličtina

  • Original language name

    Customer Satisfaction with Quality of Products of Food Business

  • Original language description

    This article is a part of a specific research output called Quality Influence on the Performance and Competitiveness of the Company. One of the research phases is elaborated in this article; its subject is measuring customer satisfaction with the quality of food products companies in the Czech Republic. This article aim is to determine the level of customer satisfaction with the quality of food production enterprises. The partial aim of the article is to identify factors that have the greatest influence on the customer satisfaction. The research confirms close relations between customers’ quality perception, their satisfaction and the level of fulfilment of their demands.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2017

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Prague Economic Papers : Quarterly Journal of Economic Theory and Policy

  • ISSN

    1210-0455

  • e-ISSN

  • Volume of the periodical

    26

  • Issue of the periodical within the volume

    1

  • Country of publishing house

    CZ - CZECH REPUBLIC

  • Number of pages

    17

  • Pages from-to

    19-35

  • UT code for WoS article

    000393933100002

  • EID of the result in the Scopus database

    2-s2.0-85014613437