The Effectiveness of Reverse Logistics: the empirical test of its factors for product returns reduction

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F19%3A00107267" target="_blank" >RIV/00216224:14560/19:00107267 - isvavai.cz</a>

Result on the web

<a href="https://www.sav.sk/journals/uploads/0125114601%2019%20%C5%A0kapa%20+%20RS.pdf" target="_blank" >https://www.sav.sk/journals/uploads/0125114601%2019%20%C5%A0kapa%20+%20RS.pdf</a>

DOI - Digital Object Identifier

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Result language

angličtina

Original language name

The Effectiveness of Reverse Logistics: the empirical test of its factors for product returns reduction

Original language description

Within the context of reverse logistics (RL), only a few studies have focused on the management characteristics that lead to effectively implementing RL. From the myriad of potential factors of effective RL, the paper focuses on the role of knowledge management, 1st-tier integration and the extent of RL planning, as these factors and their mutual relations have been neglected by empirical research to date. The paper develops a theoretical model to fill this gap and tests it using structural equation modelling on primary data. The findings based on 146 cases support that knowledge management, the extent of RL planning and the level of integration with the 1st-tier supply chain members are the factors related to the effectiveness of RL. The study underpins the importance of long-term RL planning and deeper integration and collaboration with customers and suppliers for effective RL and so to reduce the negative impact of product returns.

Czech name

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Czech description

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Type

J_imp - Article in a specialist periodical, which is included in the Web of Science database

CEP classification

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OECD FORD branch

50204 - Business and management

Project

<a href="/en/project/GA16-16260S" target="_blank" >GA16-16260S: Managerial approach to reduction of reverse flows in connection to customer satisfaction and continuous improvement</a><br>

Continuities

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Publication year

2019

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Ekonomický časopis

ISSN

0013-3035

e-ISSN

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Volume of the periodical

67

Issue of the periodical within the volume

1

Country of publishing house

SK - SLOVAKIA

Number of pages

19

Pages from-to

86-104

UT code for WoS article

000457791100006

EID of the result in the Scopus database

2-s2.0-85068233958