Civility and trust in social media
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F19%3A00107319" target="_blank" >RIV/00216224:14560/19:00107319 - isvavai.cz</a>
Result on the web
<a href="https://www.sciencedirect.com/science/article/pii/S0167268119300563" target="_blank" >https://www.sciencedirect.com/science/article/pii/S0167268119300563</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.1016/j.jebo.2019.02.026" target="_blank" >10.1016/j.jebo.2019.02.026</a>
Alternative languages
Result language
angličtina
Original language name
Civility and trust in social media
Original language description
Social media have been credited with the potential of reinvigorating trust by offering new opportunities for social and political participation. This view has been recently challenged by the rising phenomenon of online incivility, which has made the environment of social networking sites hostile to many users. We conduct a novel experiment in a Facebook setting to study how the effect of social media on trust varies depending on the civility or incivility of online interaction. We find that participants exposed to civil Facebook interaction are significantly more trusting. In contrast, when the use of Facebook is accompanied by the experience of online incivility, no significant changes occur in users’ behavior. These results are robust to alternative configurations of the treatments.
Czech name
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Czech description
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Classification
Type
J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database
CEP classification
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OECD FORD branch
50202 - Applied Economics, Econometrics
Result continuities
Project
<a href="/en/project/GA18-19492S" target="_blank" >GA18-19492S: The Effect of Housing Conditions on Preferences and Behavior: Lab-in-the-Field Experiments with Participants of a Randomized Controlled Trial</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)
Others
Publication year
2019
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Journal of Economic Behavior and Organization
ISSN
0167-2681
e-ISSN
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Volume of the periodical
160
Issue of the periodical within the volume
April 2019
Country of publishing house
NL - THE KINGDOM OF THE NETHERLANDS
Number of pages
17
Pages from-to
83-99
UT code for WoS article
000466259300006
EID of the result in the Scopus database
2-s2.0-85062363500