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Questioning the Real Citizen-Centricity of e-Government Development: Digitalization of G2C Services in Selected CEE Countries

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F20%3A00114118" target="_blank" >RIV/00216224:14560/20:00114118 - isvavai.cz</a>

  • Result on the web

    <a href="https://www.nispa.org/publication_details.php?p_id=246&pg=9" target="_blank" >https://www.nispa.org/publication_details.php?p_id=246&pg=9</a>

  • DOI - Digital Object Identifier

    <a href="http://dx.doi.org/10.2478/nispa-2020-0009" target="_blank" >10.2478/nispa-2020-0009</a>

Alternative languages

  • Result language

    angličtina

  • Original language name

    Questioning the Real Citizen-Centricity of e-Government Development: Digitalization of G2C Services in Selected CEE Countries

  • Original language description

    This paper presents findings of a pilot research study that focused on a selected area of e-government – digitalization of core government services to citizens (G2C) in selected Central and Eastern European (CEE) countries – namely in the Czech Republic, Hungary, and Romania. Taking into account the literature available to date, it is a first attempt of its kind, even if mainly a qualitative study. The findings clearly indicate that the level of digitalization of the administrative services for citizens is rather low. All three countries are roughly at the same level of electronic government development (with the Czech Republic slightly ahead), despite vastly different strategies and levels of centralization. This could change in the future, after the results of their respective national strategies become visible, and we are also interested in applying our method to other CEE countries, with the clear aim of refining it.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database

  • CEP classification

  • OECD FORD branch

    50602 - Public administration

Result continuities

  • Project

    <a href="/en/project/GA19-06020S" target="_blank" >GA19-06020S: Alternative service delivery arrangements</a><br>

  • Continuities

    P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Others

  • Publication year

    2020

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    NISPAcee Journal of Public Administration and Policy: the Network of Institutes and Schools of Public Administration in Central and Eastern Europe

  • ISSN

    1337-9038

  • e-ISSN

    1338-4309

  • Volume of the periodical

    13

  • Issue of the periodical within the volume

    1

  • Country of publishing house

    SK - SLOVAKIA

  • Number of pages

    31

  • Pages from-to

    213-243

  • UT code for WoS article

    000538972000009

  • EID of the result in the Scopus database

    2-s2.0-85091353705