Questioning the Real Citizen-Centricity of e-Government Development: Digitalization of G2C Services in Selected CEE Countries
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F20%3A00114118" target="_blank" >RIV/00216224:14560/20:00114118 - isvavai.cz</a>
Result on the web
<a href="https://www.nispa.org/publication_details.php?p_id=246&pg=9" target="_blank" >https://www.nispa.org/publication_details.php?p_id=246&pg=9</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.2478/nispa-2020-0009" target="_blank" >10.2478/nispa-2020-0009</a>
Alternative languages
Result language
angličtina
Original language name
Questioning the Real Citizen-Centricity of e-Government Development: Digitalization of G2C Services in Selected CEE Countries
Original language description
This paper presents findings of a pilot research study that focused on a selected area of e-government – digitalization of core government services to citizens (G2C) in selected Central and Eastern European (CEE) countries – namely in the Czech Republic, Hungary, and Romania. Taking into account the literature available to date, it is a first attempt of its kind, even if mainly a qualitative study. The findings clearly indicate that the level of digitalization of the administrative services for citizens is rather low. All three countries are roughly at the same level of electronic government development (with the Czech Republic slightly ahead), despite vastly different strategies and levels of centralization. This could change in the future, after the results of their respective national strategies become visible, and we are also interested in applying our method to other CEE countries, with the clear aim of refining it.
Czech name
—
Czech description
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Classification
Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
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OECD FORD branch
50602 - Public administration
Result continuities
Project
<a href="/en/project/GA19-06020S" target="_blank" >GA19-06020S: Alternative service delivery arrangements</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)
Others
Publication year
2020
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
NISPAcee Journal of Public Administration and Policy: the Network of Institutes and Schools of Public Administration in Central and Eastern Europe
ISSN
1337-9038
e-ISSN
1338-4309
Volume of the periodical
13
Issue of the periodical within the volume
1
Country of publishing house
SK - SLOVAKIA
Number of pages
31
Pages from-to
213-243
UT code for WoS article
000538972000009
EID of the result in the Scopus database
2-s2.0-85091353705