EVALUATING BUSINESS PERFORMANCE USING THE BALANCED SCORECARD METHOD

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F15%3A39899679" target="_blank" >RIV/00216275:25410/15:39899679 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Result language
angličtina
Original language name
EVALUATING BUSINESS PERFORMANCE USING THE BALANCED SCORECARD METHOD
Original language description
The main objective of this paper is to use modern approaches for evaluating the performance and competitiveness of a company with regard to a dynamic business environment. The evaluation method used is the Balanced Scorecard, which was designed in 1993 by the authors Kaplan and Norton as a system of balanced perspectives (based on finances, customers, internal processes and growth). Currently, however, the original Balanced Scorecard method exhibits certain deficiencies in its approach to measuring business performance and achieving a competitive advantage, especially in terms of an overly simplistic unidirectional causality in the strategic map, the same weight assigned to individual scales or the failure to distinguish cause and effect in time. Content included in the case study is a comparison of a classical and dynamic model of a Balanced Scorecard in the Czech business environment, particularly in companies providing banking services. A properly drawn up scorecard should contain a
Czech name
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Czech description
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Project
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Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year
2015
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

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