Effectiveness of digital library services as a basis for decision-making in public organizations

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F15%3A39899844" target="_blank" >RIV/00216275:25410/15:39899844 - isvavai.cz</a>

Result on the web

<a href="http://dx.doi.org/10.1016/j.lisr.2015.07.001" target="_blank" >http://dx.doi.org/10.1016/j.lisr.2015.07.001</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1016/j.lisr.2015.07.001" target="_blank" >10.1016/j.lisr.2015.07.001</a>

Result language

angličtina

Original language name

Effectiveness of digital library services as a basis for decision-making in public organizations

Original language description

In practise, public organizations often provide basic and widespread access to digital services to citizens and to varying degrees. For the effective use of public funds it is necessary for there to be an objective method for the assessment of the effectiveness of the public services (i.e. including digital services). A methodology that can analyse the effectiveness of the digital services provided by public organizations is proposed. The methodology was applied to the digital services provided by the Municipal Library of Prague (MLP). This methodology allows comparison of the effectiveness of the different services provided. This contributes to the effectiveness of the decisions of public representatives and overall social effectiveness of the digitalservices provided. The results show that the effectiveness of digital services (provided by remote access) at the MLP in 2012 is 4.02 (this means that each unit of financial investment brings benefits in the amount of 4.02 units). In con

Czech name

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Czech description

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Type

J_x - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

CEP classification

AE - Management, administration and clerical work

OECD FORD branch

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Project

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Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2015

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Library &amp; Information Science Research

ISSN

0740-8188

e-ISSN

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Volume of the periodical

37

Issue of the periodical within the volume

4

Country of publishing house

NL - THE KINGDOM OF THE NETHERLANDS

Number of pages

7

Pages from-to

346-352

UT code for WoS article

000367126700009

EID of the result in the Scopus database

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