Third-Party Logistics Provider Selection for Sustainable Last-Mile Delivery: A Case Study of E-Shop in Belgrade

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25510%2F23%3A39920996" target="_blank" >RIV/00216275:25510/23:39920996 - isvavai.cz</a>

Result on the web

<a href="https://www.acadlore.com/article/JUDM/2023_2_1/judm020101" target="_blank" >https://www.acadlore.com/article/JUDM/2023_2_1/judm020101</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.56578/judm020101" target="_blank" >10.56578/judm020101</a>

Result language

angličtina

Original language name

Third-Party Logistics Provider Selection for Sustainable Last-Mile Delivery: A Case Study of E-Shop in Belgrade

Original language description

Last-mile delivery (LMD) is one of the crucial phases of the shipping process. Since e-commerce rapidly evolves, there are many issues that should be addressed in city logistics. This paper specifically tackles the issue of Third-Party Logistics (3PL) provider selection for sustainable last-mile delivery. The 3PL selection problem has been solved for the e-shop company from Belgrade, which has online sales. The management of the e-shop company has identified five possible 3PL providers. Those five 3PL providers have been evaluated according to six criteria such as distribution cost, on-time delivery, flexibility of distribution, IT capability, good cultural fit, and customer satisfaction index. To evaluate and rank the 3PL providers, two multi-criteria decision-making methods were coupled. The first one is a Best-Worst Method (BWM) used to find the criteria weights, while the second one is a Combined Compromised Solution (CoCoSo) method utilized to rank the 3PL providers from best to worst one. To check the stability as well as the robustness of the applied methods, sensitivity and comparative analyses are performed. The results show high confidence in the applied methods.

Czech name

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Czech description

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Type

J_ost - Miscellaneous article in a specialist periodical

CEP classification

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OECD FORD branch

50204 - Business and management

Project

<a href="/en/project/CK01000032" target="_blank" >CK01000032: Smart City Logistics as a Response to Current E-Commerce Trends and Sustainable Urban Mobility Planning</a><br>

Continuities

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Publication year

2023

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Journal of Urban Development and Management

ISSN

2957-9589

e-ISSN

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Volume of the periodical

2

Issue of the periodical within the volume

1

Country of publishing house

CN - CHINA

Number of pages

13

Pages from-to

1-13

UT code for WoS article

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EID of the result in the Scopus database

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