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Quality management in hospital - Evaluation of quality care by patient's satisfaction

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25520%2F15%3A39899645" target="_blank" >RIV/00216275:25520/15:39899645 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Quality management in hospital - Evaluation of quality care by patient's satisfaction

  • Original language description

    Nowadays, when patients can choose for themselves the best medical treatment facilities, the focus on the quality of care is an essential part of hospital management. The monitoring of patients' satisfaction is one of the methods of measuring health carequality. Faculty of Health Studies in cooperation with all acute care hospitals in Pardubice region provides monitoring of patient satisfaction of in-patients and out-patients health care and satisfaction of midwifery care. Methodology of the whole surveillance process is based on data collection, data handling, interpretation and evaluation. The comparison - benchmarking of all five hospitals brings the best practice in the provided care.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

  • CEP classification

    AH - Economics

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2015

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Scientific Announcements of the Scientific-Technical Union of Mechanical Engineering

  • ISSN

    1310-3946

  • e-ISSN

  • Volume of the periodical

    XXIII

  • Issue of the periodical within the volume

    1

  • Country of publishing house

    BG - BULGARIA

  • Number of pages

    10

  • Pages from-to

    53-62

  • UT code for WoS article

  • EID of the result in the Scopus database