Acceptance of Intelligent Ticketing Systems in Developing Countries
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26110%2F19%3APU140199" target="_blank" >RIV/00216305:26110/19:PU140199 - isvavai.cz</a>
Result on the web
<a href="https://inzeko.ktu.lt/index.php/EE/article/view/20941" target="_blank" >https://inzeko.ktu.lt/index.php/EE/article/view/20941</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.5755/j01.ee.30.4.20941" target="_blank" >10.5755/j01.ee.30.4.20941</a>
Alternative languages
Result language
angličtina
Original language name
Acceptance of Intelligent Ticketing Systems in Developing Countries
Original language description
Information communication technologies bring the revolution into all business sectors, and transportation sector is not an exception. Ticketing system has changed from traditional to intelligent, which provides information and service to the consumer. In developed countries such systems are implemented and operate successfully, while in the developing countries electronic ticketing and other similar innovative solutions face specific challenges. These challenges are related to information era and changes in consumer behaviour, caused by the development of information and communication technologies. In these new conditions the motives of consumers to choose electronic ticketing has become an extremely important factor of success. Lack of integrity of consumer behaviour and technology acceptance (electronic ticketing in particular) was identified in previous scientific research, especially taking into consideration recent conditions of developing countries. The aim of this article is to evaluate the consumers' behaviour and acceptance of intelligent systems, such as electronic ticketing, in order to identify factors, factors, influencing and encouraging the customers to use electronic ticketing systems. In this study extended technology acceptance model with trust element was used to measure the consumer behaviour. The sample for this research has been taken from China and Pakistan populations and consists of 432 participants from both countries.
Czech name
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Czech description
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Classification
Type
J<sub>imp</sub> - Article in a specialist periodical, which is included in the Web of Science database
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace
Others
Publication year
2019
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Engineering Economics
ISSN
1392-2785
e-ISSN
2029-5839
Volume of the periodical
30
Issue of the periodical within the volume
4
Country of publishing house
LT - LITHUANIA
Number of pages
10
Pages from-to
451-460
UT code for WoS article
000493807100006
EID of the result in the Scopus database
2-s2.0-85074795033