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Risk Identification in ISO/IEC 20000:2005 Implementation

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26230%2F09%3APU82596" target="_blank" >RIV/00216305:26230/09:PU82596 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Risk Identification in ISO/IEC 20000:2005 Implementation

  • Original language description

    This paper is focused on the risk identification in implementation of ISO/IEC 20000:2005 international standard. ISO/IEC 20000 is the first standard specifically aimed at IT Service Management. It describes a set of management processes for the effectivedelivery of services to the business and its customers. ISO/IEC 20000 is aligned with and<br>complementary to the process approach defined within ITIL from the Office of Government Commerce (OGC). Risk management is a process directed towards the assessing,<br>mitigating and monitoring of risks.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    JC - Computer hardware and software

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    Z - Vyzkumny zamer (s odkazem do CEZ)

Others

  • Publication year

    2009

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    Proceedings of 43rd Spring International Conference MOSIS'09 Modelling and Simulation of Systems

  • ISBN

    978-80-86840-45-1

  • ISSN

  • e-ISSN

  • Number of pages

    7

  • Pages from-to

  • Publisher name

    NEUVEDEN

  • Place of publication

    Ostrava

  • Event location

    Rožnov pod Radhoštěm

  • Event date

    Apr 7, 2009

  • Type of event by nationality

    EUR - Evropská akce

  • UT code for WoS article