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Level of Support Provided to Users of Information Systems

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26510%2F10%3APU90996" target="_blank" >RIV/00216305:26510/10:PU90996 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Level of Support Provided to Users of Information Systems

  • Original language description

    The article deals with findings of a pilot survey into the level of support provided to users of information systems which was carried out on a number of employees of companies using such systems from the Czech Republic, Slovakia and from abroad. The survey aims to identify areas relevant for further research. The support provided to users is assessed according to a company's size and the way the support is given. Hypotheses are tested about different levels of support between Czech and Slovak companieson the one hand and other countries on the other hand, as well as about different levels of support depending on a company's size valid for this selection of users.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2010

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Systémová integrace

  • ISSN

    1210-9479

  • e-ISSN

  • Volume of the periodical

    17

  • Issue of the periodical within the volume

    3

  • Country of publishing house

    CZ - CZECH REPUBLIC

  • Number of pages

    7

  • Pages from-to

  • UT code for WoS article

  • EID of the result in the Scopus database