Business Requirements Definition as a Tool for Decision of ITIL Implementation

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26510%2F11%3APU94562" target="_blank" >RIV/00216305:26510/11:PU94562 - isvavai.cz</a>

Result on the web

—

DOI - Digital Object Identifier

—

Result language

angličtina

Original language name

Business Requirements Definition as a Tool for Decision of ITIL Implementation

Original language description

The business requirements specification is crucial in various types of information technology implementation projects. The ITIL (Information Technology Infrastructure Library) implementation into organization makes a large interference into relationshipsamong business departments and IT department. It shall be well decide which processes and concepts will be performed and which way of implementation will be chosen. There are some critical success factors which determine the successful requirements formulation. Several steps and conditions for business requirements formulation regarding to ITIL implementation are summarized. After all these steps the base for management decision of ITIL implementation scope can be provided.

Czech name

—

Czech description

—

Type

D - Article in proceedings

CEP classification

AE - Management, administration and clerical work

OECD FORD branch

—

Project

—

Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2011

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

Mezinárodní Baťova konference pro doktorandy a mladé vědecké pracovníky

ISBN

978-80-7454-013-4

ISSN

—

e-ISSN

—

Number of pages

8

Pages from-to

"n/a"-"n/a"

Publisher name

Neuveden

Place of publication

Univerzita Tomáše Bati ve Zlíně, Fakulta man

Event location

Zlín

Event date

Apr 12, 2011

Type of event by nationality

EUR - Evropská akce

UT code for WoS article

—