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Using the Concept of Customer Life - Time Value in Internal Marketing Management Companies from Financial Market

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26510%2F15%3APU116766" target="_blank" >RIV/00216305:26510/15:PU116766 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Using the Concept of Customer Life - Time Value in Internal Marketing Management Companies from Financial Market

  • Original language description

    The aim of this work is to focus primarily on the methodology for internal use CLV Customers to create new scientific knowledge in the area of Quantifying costs and benefits of internal Customers, ie. Employees and partners in a Particular market segment. Like External Customers (markets) as well as internal Customers express their behavior and demeanor Greater or lesser affection, in the first case and to mark the latter case the Employer. Therefore, the modeling of CLV for internal Customers will require a Qualified prediction and quantification of a wide range of both Hard and Soft items and its conversion to a valid pointer.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2015

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    In INNOVATION VISION 2020: From Regional Development Sustainability to Global Economic Growth. Management Conference (25th IBIMA) on 7- 8 May 2015 in Amsterdam

  • ISBN

    978-0-9860419-4-5

  • ISSN

  • e-ISSN

  • Number of pages

    9

  • Pages from-to

    2534-2542

  • Publisher name

    IBIMA

  • Place of publication

    Management Conference (25th IBIMA) on 7-8 May 20

  • Event location

    Amsterdam

  • Event date

    May 7, 2015

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article

    000360508700247