Does Provision of Smart Services Depend on Cooperation Flexibility, Innovation Flexibility, Innovation Performance or Business Performance in SMEs?

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26510%2F21%3APU137635" target="_blank" >RIV/00216305:26510/21:PU137635 - isvavai.cz</a>

Result on the web

<a href="https://pp.bme.hu/so/article/view/15709" target="_blank" >https://pp.bme.hu/so/article/view/15709</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.3311/PPSO.15709" target="_blank" >10.3311/PPSO.15709</a>

Result language

angličtina

Original language name

Does Provision of Smart Services Depend on Cooperation Flexibility, Innovation Flexibility, Innovation Performance or Business Performance in SMEs?

Original language description

Many manufacturers provide a lot of accompanying services to their products. However, not all of them supply smart services, because the move towards these is not easy, especially for SMEs, which often struggle with a lack of money, insufficient digital technologies or unskilled employees. The aim of this paper is to find out if smart service provision depends on cooperation flexibility, innovation flexibility, innovation performance and business performance in SMEs. To fulfil the research aim, quantitative research was carried out among 112 Czech electrotechnical SMEs. The findings show that the higher the rating companies give to working with external customers, the less chance they have of providing smart services. Thus, SMEs who value cooperation flexibility with external customers as less important are more likely to provide smart services. The higher rating companies give to product innovation flexibility, the higher the chance for providing smart services. Thus, we can expect companies who value product innovation flexibility more highly to more likely deliver smart services.

Czech name

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Czech description

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Type

J_SC - Article in a specialist periodical, which is included in the SCOPUS database

CEP classification

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OECD FORD branch

50204 - Business and management

Project

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Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2021

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Periodica Polytechnica, Social and Management Sciences

ISSN

1416-3837

e-ISSN

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Volume of the periodical

29

Issue of the periodical within the volume

1

Country of publishing house

HU - HUNGARY

Number of pages

6

Pages from-to

1-6

UT code for WoS article

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EID of the result in the Scopus database

2-s2.0-85099938823