Identification of the Key Factors for Successful Hospital Management in Slovakia

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F04130081%3A_____%2F19%3AN0000070" target="_blank" >RIV/04130081:_____/19:N0000070 - isvavai.cz</a>

Result on the web

<a href="https://adiktologie-journal.eu/wp-content/uploads/2019/04/04briestensky.pdf" target="_blank" >https://adiktologie-journal.eu/wp-content/uploads/2019/04/04briestensky.pdf</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.35198/01-2019-004-0004" target="_blank" >10.35198/01-2019-004-0004</a>

Result language

angličtina

Original language name

Identification of the Key Factors for Successful Hospital Management in Slovakia

Original language description

We can find many types of hospitals, such as state-owned, private, and also specialized institutions, such as those that focus on addictology. If managers want to manage hospitals successfully, they need to know the factors that most affect other processes, and they need to know the factors that are most affected so that they can use them to measure the success of their management. AIM: The aim of this paper is to identify the factors involved in the success of hospital management in Slovakia. METHODS: After a literature review, we selected 11 of the main success factors of hospital management, including: patient satisfaction, measured by the number of justified legal complaints; errors and incidents; percentage of readmissions; nosocomial infections in a hospital; mortality; employee satisfaction with working conditions; use of modern equipment; waiting time; length of stay; average cost per bed and day for medicines and materials, and ratio of capital expenditure to total cost. To identify the main factors, we asked experts on hospital management in Slovakia to use the DEMATEL technique to evaluate results. RESULTS: After the evaluation of the research we find that the three most important factors are the percentage of readmissions, average cost per bed and day for medicines and materials, and nosocomial infections in a hospital. CONCLUSION: The results of our research suggest that managers should focus most on reducing the percentage of readmissions in order to increase the quality of healthcare delivery.

Czech name

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Czech description

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Type

J_SC - Article in a specialist periodical, which is included in the SCOPUS database

CEP classification

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OECD FORD branch

50204 - Business and management

Project

—

Continuities

N - Vyzkumna aktivita podporovana z neverejnych zdroju

Publication year

2019

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Adiktologie

ISSN

1213-3841

e-ISSN

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Volume of the periodical

19

Issue of the periodical within the volume

4

Country of publishing house

SK - SLOVAKIA

Number of pages

9

Pages from-to

203-211

UT code for WoS article

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EID of the result in the Scopus database

2-s2.0-85098085617