Job crafting as a tool to support employee work assignment in the tourism sector: A systematic literature review

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F04130081%3A_____%2F25%3AN0000016" target="_blank" >RIV/04130081:_____/25:N0000016 - isvavai.cz</a>

Result on the web

<a href="https://journals.economic-research.pl/eq/article/view/3771" target="_blank" >https://journals.economic-research.pl/eq/article/view/3771</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.24136/eq.3771" target="_blank" >10.24136/eq.3771</a>

Result language

angličtina

Original language name

Job crafting as a tool to support employee work assignment in the tourism sector: A systematic literature review

Original language description

Research background:The tourism sector is facing ever-increasing demands for quality from customers. Therefore, tourism businesses such as hotels, hospitality, restaurants and others are introducing new approaches based on job redesign, which are referred to in the literature as job crafting. Job crafting enables employees to increase their job performance, promote their commitment and cope with stressful situations. Despite the numerous research studies examining the impact of job crafting on various aspects of job performance and engagement, there is still a lack of a systematic literature review that consolidates key trends. Purpose of the article: The aim of this study is to map key trends in research on job crafting in the tourism sector and to identify overlooked opportunities that can guide future research in this area. Methods: The study employs a systematic literature review based on the PRISMA rigor. Subsequently, through bibliometric analysis, the key trends were identified, namely job per-formance, work engagement and management context. Findings & value added: A systematic literature review provides a comprehensive overview of job crafting in the tourism sector, clearly highlighting the key role of the managerial con-text. From a more specific perspective, it addresses the impact of different leadership styles and, in particular, the organizational climate regarding error management on the extent and effectiveness of job crafting in enhancing employee engagement and job performance. The study also identifies critical gaps in current research, such as the need to examine the direct impact of job crafting on employees’ long-term mental well-being and job satisfaction, espe-cially in the context of the global implementation of artificial intelligence, thus opening ave-nues for future research.

Czech name

—

Czech description

—

Type

J_imp - Article in a specialist periodical, which is included in the Web of Science database

CEP classification

—

OECD FORD branch

50204 - Business and management

Project

—

Continuities

N - Vyzkumna aktivita podporovana z neverejnych zdroju

Publication year

2025

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

EQUILIBRIUM-QUARTERLY JOURNAL OF ECONOMICS AND ECONOMIC POLICY

ISSN

1689-765X

e-ISSN

2353-3293

Volume of the periodical

20

Issue of the periodical within the volume

2

Country of publishing house

PL - POLAND

Number of pages

33

Pages from-to

549-582

UT code for WoS article

001538805500003

EID of the result in the Scopus database

2-s2.0-105012223151