How to Improve Communication within an Organization? The Relationship between Cultural Intelligence and Language Competence

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F04274644%3A_____%2F20%3A%230000646" target="_blank" >RIV/04274644:_____/20:#0000646 - isvavai.cz</a>

Result on the web

<a href="http://joim.pl/wp-content/uploads/2020/09/joim-2020-0038.pdf" target="_blank" >http://joim.pl/wp-content/uploads/2020/09/joim-2020-0038.pdf</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.2478/joim-2020-0038" target="_blank" >10.2478/joim-2020-0038</a>

Result language

angličtina

Original language name

How to Improve Communication within an Organization? The Relationship between Cultural Intelligence and Language Competence

Original language description

Objective: This article deals with the effective functioning of an organization in the international context. It focuses on the two key aspects of the communication in this respects: cultural in telligence (CQ), the capacity to operate successfully in the multicultural setting, and the quality of internal communication; it is investigated whether CQ (and its components: metacognitive, cognitive, motivational and behavioural) are rather related to the number of foreign languages or the language proficiency a person (or an employee) knows (has). Methodology: The sample of 132 undergraduate students of the English and Czech study programs at one private business university in the Czech Republic was used. The Spearman correlation coefficient, Chi–Square test for independence and the one–way ANOVA test (all of them conducted in the statistical program IBM SPSS Statistics 21) are calculated in the paper. Findings: CQ depends on the quality (the level of proficiency) rather than the quantity (the number) of foreign language skills. This conclusion applies regardless of gender: our data did not confirm that language skills were gender-dependent. Value Added: Recently a very fashionable cultural intelligence (CQ) construct has been explored in relation to a variety of variables and outputs. Nevertheless, insufficient attention has been given to the relationship between cultural intelligence and language competence so far; moreover, the research has brought contradictory results up to now. This study fills the actual knowledge gap. Recommendations: It is shown that in terms of the effective functioning in a culturally unknown environment and with a restricted time to learn foreign languages, it is preferable to develop continuously one´s skills in lingua franca than parallel and more superficial studies of several languages.

Czech name

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Czech description

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Type

J_ost - Miscellaneous article in a specialist periodical

CEP classification

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OECD FORD branch

50204 - Business and management

Project

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Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2020

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Journal of Intercultural Management

ISSN

2080-0150

e-ISSN

2543-831X

Volume of the periodical

12

Issue of the periodical within the volume

2

Country of publishing house

PL - POLAND

Number of pages

29

Pages from-to

53-81

UT code for WoS article

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EID of the result in the Scopus database

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