Influence of modern technologies in Hotel Industry on Consumers' purchasing behavior

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F25619161%3A_____%2F23%3AN0000012" target="_blank" >RIV/25619161:_____/23:N0000012 - isvavai.cz</a>
Result on the web
<a href="https://jg.ue.wroc.pl/p/katedry/katedra_m/proceedings_2023.pdf" target="_blank" >https://jg.ue.wroc.pl/p/katedry/katedra_m/proceedings_2023.pdf</a>
DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Influence of modern technologies in Hotel Industry on Consumers' purchasing behavior
Original language description
Hotel services are one of the forms of personal services provided. Services play an irreplaceable role in people's lives because they satisfy human needs. The society is undergoing constant technical changes, modern technologies penetrate all areas and the hotel services do not remain aside. The guest is influenced by the development of automation technologies, and the rapid development of the Internet and software systems, expecting to meet these trends as part of the use of hotel services and will be able to fully use them as in other areas of life. The article aims to focus on these trends, especially on the analysis of consumers' preferences between self-service reception and classical reception, including other related services such as the use of modern lock systems or the introduction of telephone systems to ensure other hotel stays thanks to applications that allow modern phones. Research carried out at our university was used to determine the behavior of consumers. Obtained primary data can be seen as general information regarding the orientation and preferences of consumers in demand for hotel services offered by hotels using modern means.
Czech name
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Czech description
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Publication year
2023
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
11TH INTERNATIONAL SCIENTIFIC CONFERENCE PROCEEDINGS CURRENT TRENDS IN SPA, HOTEL AND TOURISM “Tourism in times of dynamic changes in the environment”
ISBN
978-83-67899-21-5
ISSN
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e-ISSN
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Number of pages
7
Pages from-to
67-83
Publisher name
Wroclaw University of Economics and Business
Place of publication
Wroclav
Event location
Jelenia Góra
Event date
Oct 28, 2023
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
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