How Firms in the Service Sector Changed Their Behavior During the Covid-19 Pandemic – A Case Study from the Moravian-Silesian Region
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F25840886%3A_____%2F23%3AN0000012" target="_blank" >RIV/25840886:_____/23:N0000012 - isvavai.cz</a>
Alternative codes found
RIV/04130081:_____/23:N0000001
Result on the web
<a href="https://doi.org/10.11118/ejobsat.2023.007" target="_blank" >https://doi.org/10.11118/ejobsat.2023.007</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.11118/ejobsat.2023.007" target="_blank" >10.11118/ejobsat.2023.007</a>
Alternative languages
Result language
angličtina
Original language name
How Firms in the Service Sector Changed Their Behavior During the Covid-19 Pandemic – A Case Study from the Moravian-Silesian Region
Original language description
The Covid-19 pandemic has had a significant impact on the service sector. This paper aims to assess how firms in the service sector changed their behavior during the covid-19 pandemic regarding innovations and using flexible forms of work. We obtained responses from approximately 300 companies operating in the Moravian-Silesian region service sector through a questionnaire survey. We show that the most common innovation firms use organizational and process innovation. Moreover, we found that larger, younger, and more internalized firms enjoyed more innovation during the pandemic than others. While changes in part-time jobs and agreements held outside the employment relationship are temporary, changes in home office use and outsourcing appear to be permanent.
Czech name
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Czech description
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Classification
Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
<a href="/en/project/TL05000418" target="_blank" >TL05000418: Adapt!!! Call for the service sector in the Moravian-Silesian Region</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)
Others
Publication year
2023
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
European Journal of Business Science and Technology
ISSN
2336-6494
e-ISSN
2694-7161
Volume of the periodical
9
Issue of the periodical within the volume
1
Country of publishing house
CZ - CZECH REPUBLIC
Number of pages
14
Pages from-to
56-69
UT code for WoS article
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EID of the result in the Scopus database
2-s2.0-85165365380