Optimizing the Order Picking and Delivery Process to the Final Recipient

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F29142890%3A_____%2F24%3A00048405" target="_blank" >RIV/29142890:_____/24:00048405 - isvavai.cz</a>

Result on the web

<a href="https://doi.org/10.22306/al.v11i3.537" target="_blank" >https://doi.org/10.22306/al.v11i3.537</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.22306/al.v11i3.537" target="_blank" >10.22306/al.v11i3.537</a>

Result language

angličtina

Original language name

Optimizing the Order Picking and Delivery Process to the Final Recipient

Original language description

The aim of this study is to analyse and evaluate the order picking process and the transport of products to customers, taking into account the specific characteristics and potential of small and medium-sized industrial enterprises. Scientific standards and selected indicators for measuring the efficiency and quality of transport and order picking processes were used to achieve the intended objectives. The research was conducted in a small, family-owned manufacturing and trading company specialising in the production and sale of wrought iron finishing elements and fences. The analysis covered both internal and external transport processes. It was shown that the order picking process in the studied company is largely based on manual procedures, which, despite high precision, generates time-consuming activities related to the movement of warehouse employees. External transport efficiency indicators showed high efficiency and appropriate use of transport resources. The high quality of deliveries, as measured by on-time and reliability indicators, confirms customer satisfaction. The study was conducted in one company, which is a limitation. Future studies should include more companies from the same sector. Proposed improvements need to be verified sometime after implementation and solutions resulting from data analysis can help SMEs in similar industries to improve their logistics processes. The work brings a new approach to the analysis of order picking and transport processes in the context of SMEs, providing practical solutions and indicating areas for further research. It is aimed at logistics managers, researchers and practitioners interested in optimising logistics processes in the industrial sector.

Czech name

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Czech description

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Type

J_imp - Article in a specialist periodical, which is included in the Web of Science database

CEP classification

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OECD FORD branch

50200 - Economics and Business

Project

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Continuities

N - Vyzkumna aktivita podporovana z neverejnych zdroju

Publication year

2024

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Acta logistica

ISSN

1339-5629

e-ISSN

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Volume of the periodical

11

Issue of the periodical within the volume

3

Country of publishing house

SK - SLOVAKIA

Number of pages

9

Pages from-to

495-503

UT code for WoS article

001405595800007

EID of the result in the Scopus database

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