Reforming Czech Social Services: Influence of the Implementation of national Quality Standards Active User Imperative on the primary Process

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F45773009%3A_____%2F11%3A%230000564" target="_blank" >RIV/45773009:_____/11:#0000564 - isvavai.cz</a>

Result on the web

—

DOI - Digital Object Identifier

—

Result language

angličtina

Original language name

Reforming Czech Social Services: Influence of the Implementation of national Quality Standards Active User Imperative on the primary Process

Original language description

In the CR, a new act reforming social services has been adopted, that by means of the National Quality Standards (NQS) is radically changing the position of social service users. In this paper, we discuss impact of the NQS active user imperative on primary process. We have extracted relevant data from three consecutive case studies of shelter facilities and focused on those aspects of the intervention that should have been affected by the reform the most profoundly. We found out that adoption and especially real application of the active user principle by the street-level bureaucrats encounter several serious problems. Our findings suggest that street-level bureaucrats should have been involved much more actively and straightforwardly in the discussions over and the planning of the NQS implementation process in their facilities.

Czech name

—

Czech description

—

Type

J_x - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

CEP classification

AE - Management, administration and clerical work

OECD FORD branch

—

Project

—

Continuities

Z - Vyzkumny zamer (s odkazem do CEZ)

Publication year

2011

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Sociológia

ISSN

0049-1225

e-ISSN

—

Volume of the periodical

43

Issue of the periodical within the volume

3

Country of publishing house

SK - SLOVAKIA

Number of pages

23

Pages from-to

219-241

UT code for WoS article

000292070500001

EID of the result in the Scopus database

—