Tourism service quality: implementing the standards for achieving the competitive advantage
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F46747885%3A24310%2F09%3A%230000158" target="_blank" >RIV/46747885:24310/09:#0000158 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
Tourism service quality: implementing the standards for achieving the competitive advantage
Original language description
ourism belongs to the industries that are characterised by the permanent growth in the recent years. It is essential for the businesses to focus on the quality of provided services in order to retain the competitive advantage in this dynamic industry. The nature of tourism product seems to be rather complex. The main reasons are the significant number of services provided and the large number of small businesses that comprise this product. The importance of developing quality tourism products has been recognised both by the public and private tourism sectors. To this end, some initiatives aimed at quality improvement in tourism have been undertaken at different levels.
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
AH - Economics
OECD FORD branch
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Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2009
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
Proceedings of the 9th International Conference Liberec Economic Forum 2009
ISBN
9788073725235
ISSN
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e-ISSN
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Number of pages
9
Pages from-to
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Publisher name
Technical University of Liberec
Place of publication
Liberec
Event location
Liberec
Event date
Jan 1, 2009
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
000272657000037