Franchising Performance Measurement and the Use of Balanced Scorecard Method in Franchising

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F46747885%3A24310%2F13%3A%230002046" target="_blank" >RIV/46747885:24310/13:#0002046 - isvavai.cz</a>
Result on the web
—
DOI - Digital Object Identifier
—

Result language
angličtina
Original language name
Franchising Performance Measurement and the Use of Balanced Scorecard Method in Franchising
Original language description
The main field of the study in this article is performance measurement in franchising companies. This paper aims at identifying what types of metrics international franchising companies use in order to measure the performance of their business operations. In the theoretical part, the viewpoints of several authors are briefly introduced showing that the current ways in which franchising systems measure their performance are very diverse, with many companies lacking a unified and systematic approach. Therefore the purpose of this study is to analyze the reality and the current situation among franchising companies and to answer the question of what kind of methods do they use to measure performance and if they know and use the Balanced Scorecard in practice. Empirical research among international franchising systems on this topic was conducted by the author, as an e-mail and online questionnaire, finding out that performance measurement really is an area with various approaches differing
Czech name
—
Czech description
—

Type
J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)
CEP classification
AE - Management, administration and clerical work
OECD FORD branch
—

Publication year
2013
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Similar results(10)