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FACEBOOK FAN PAGE ENGAGEMENT ANTECEDENTS AND CONSEQUENCES

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F47813059%3A19520%2F17%3A00011021" target="_blank" >RIV/47813059:19520/17:00011021 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    FACEBOOK FAN PAGE ENGAGEMENT ANTECEDENTS AND CONSEQUENCES

  • Original language description

    Social networks provided companies with the possibility to nurture interactive communication with customers. The key determinant of success in organic reach on social networks is customer's engagement. The question is, what causes intensive usage and engagement on brand fan pages on Facebook. Functional and hedonic determinants exist. Functional value means that the consumer perceives content on the brand page as helpful, useful and practical. Alternatively, hedonic value consists aspects such as fun, excitement or entertainment. The whole model would not be completed without the consequence of engagement which is intentional brand loyalty. To answer the research question, quantitative survey research strategy was used to collect data from a representative sample of 454 respondents with the aim to validate the model. Results showed statistically significant correlations between all constructs. Thus, there are practical implications of presented findings in the conclusion

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    V - Vyzkumna aktivita podporovana z jinych verejnych zdroju

Others

  • Publication year

    2017

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    Conference Proceedings from International Scientific Conference 7th - 8th November 2017 Congress Hall of the Slovak Academy of Science Smolenice, Slovak Republic

  • ISBN

    978-80-8105-918-6

  • ISSN

  • e-ISSN

  • Number of pages

    10

  • Pages from-to

    310-319

  • Publisher name

    Faculty of Mass Media Communication, University of Ss. Cyril and Methodius in Trnava, Slovakia

  • Place of publication

    Smolenice

  • Event location

    Smolenice

  • Event date

    Nov 7, 2017

  • Type of event by nationality

    EUR - Evropská akce

  • UT code for WoS article