Importance of Process Flow and Logic Criteria for RPA Implementation
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F47813059%3A19520%2F20%3AA0000135" target="_blank" >RIV/47813059:19520/20:A0000135 - isvavai.cz</a>
Result on the web
<a href="http://dx.doi.org/10.1007/978-981-15-5764-4_20" target="_blank" >http://dx.doi.org/10.1007/978-981-15-5764-4_20</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.1007/978-981-15-5764-4_20" target="_blank" >10.1007/978-981-15-5764-4_20</a>
Alternative languages
Result language
angličtina
Original language name
Importance of Process Flow and Logic Criteria for RPA Implementation
Original language description
Robotic process automation (RPA) is a promising technology within the area of management of business processes. Firms are adopting RPA to digitalize and transform processes with the goal of increase of productivity and efficiency, cost reduction, and service improvement. As such it is crucial to identify processes and activities suitable for RPA. Research in this paper is focused on process flow and logic criteria which is neglected in the RPA literature. It is based on the analysis of real-life event log and its common pattern composed of tasks, which is found in the process using process mining techniques with Apromore tool and modeled using Bizagi modeler. The BPMN model is used for simulation of 3 scenarios with the common pattern. We found out that process flow and logic is important criteria to consider while implementing RPA solution. More specifically, in the case of fixed resources, it is necessary to first automate the task with the worst cycle time based on the productivity and efficiency of the common pattern. In the case of the pool of resources, the automation of the common pattern using RPA is less restrictive regarding cycle times of particular tasks due to its reallocation possibilities allowing for higher flexibility of gradual automation.
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2020
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
Smart Innovation, Systems and Technologies
ISBN
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ISSN
2190-3018
e-ISSN
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Number of pages
11
Pages from-to
221-231
Publisher name
Springer
Place of publication
Singapore
Event location
Split
Event date
Jun 17, 2020
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
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