Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F47813059%3A19520%2F22%3AA0000323" target="_blank" >RIV/47813059:19520/22:A0000323 - isvavai.cz</a>

Result on the web

<a href="http://dx.doi.org/10.1007/978-981-19-3359-2_23" target="_blank" >http://dx.doi.org/10.1007/978-981-19-3359-2_23</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1007/978-981-19-3359-2_23" target="_blank" >10.1007/978-981-19-3359-2_23</a>

Result language

angličtina

Original language name

Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach

Original language description

Business process simulations provide a flexible approach to analyze business processes through simulation experiments using various ‘what if’ questions. Many business process simulation tools provide means for assessment of quality and efficiency of business processes; however, the possibilities of cost dimension simulation are being neglected. The focus of this research is on the use of exact times of business process activities for simulations of organizational costs and thus on cost simulations at the operational level. Furthermore, this research addresses the implications of exact times used on simulations of organizations’ costs. Finally, we address the possibilities of contemporary business process simulation tools for the simulation of organization costs using exact activity times. To do this, we postulated two research questions. To answer these research questions, we first analyze the real-life event log that represents the loan application process and the estimated probability distributions of the duration of the process activities based on the exact times recorded in the log. Secondly, we analyzed capabilities provided by selected business process simulation tools towards simulation of business processes’ cost with TDABC approach.

Czech name

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Czech description

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Type

D - Article in proceedings

CEP classification

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OECD FORD branch

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Project

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Continuities

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2022

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

Smart Innovation, Systems and Technologies

ISBN

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ISSN

2190-3018

e-ISSN

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Number of pages

10

Pages from-to

267-276

Publisher name

Springer

Place of publication

Singapore

Event location

Rhodes, Greece

Event date

Jun 20, 2022

Type of event by nationality

WRD - Celosvětová akce

UT code for WoS article

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