Process management in the public transport sector during the Covid-19 pandemic

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F49777513%3A23510%2F23%3A43968963" target="_blank" >RIV/49777513:23510/23:43968963 - isvavai.cz</a>

Result on the web

<a href="http://www.maneko.sk/casopis/pdf/1_2023.pdf" target="_blank" >http://www.maneko.sk/casopis/pdf/1_2023.pdf</a>

DOI - Digital Object Identifier

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Result language

angličtina

Original language name

Process management in the public transport sector during the Covid-19 pandemic

Original language description

The pandemic Covid-19 has had a substantial impact on public passenger transport in connection with the state of emergency and the movement of people, where there was both a decline in the passengers´ interest in public transport due to the restrictions on the movement of people and also due to the fears of infection in the means of public transport.The paper aims to evaluate the flexibility of management processes in a typical public transport company in the Czech Republic, in the context of the Covid-19 pandemic, and to assess changes in the performance and efficiency of municipal public transport. The flexibility of processes was assessed at the level of services provided, human resource management, and costs. Performance and efficiency indicators were defined, analyzed, and discussed.In order to meet the objective mentioned above, it was necessary to choose a public transport company that corresponds to the largest number of public transport companies in the Czech Republic in terms of performance. Of the other ten largest cities in the Czech Republic, the one with the median population size has been selected. This city is Pilsen, and therefore the Pilsen Public Transport Company (abbreviated as PMDP, the official name is Plzeňské městské dopravní podniky, a.s.) has been selected for the analysis.Although the company had tried to respond flexibly to the changes in the transport demand by targeted reductions in services, ultimately, there was neither an overall neither a reduction in overall performance nor costs. It should also be noted that the outflow of passengers from public transport might have an impact on future increases in traffic density and transport emissions.

Czech name

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Czech description

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Type

J_ost - Miscellaneous article in a specialist periodical

CEP classification

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OECD FORD branch

50204 - Business and management

Project

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Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2023

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

MANEKO - Journal of Management and Economics

ISSN

1337-9488

e-ISSN

1338-5127

Volume of the periodical

15

Issue of the periodical within the volume

1

Country of publishing house

SK - SLOVAKIA

Number of pages

16

Pages from-to

14-29

UT code for WoS article

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EID of the result in the Scopus database

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