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Evaluation of state operated services and economy competitiveness. Use of multidimensional scaling and SERVQUAL method

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60076658%3A12510%2F11%3A43869014" target="_blank" >RIV/60076658:12510/11:43869014 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Evaluation of state operated services and economy competitiveness. Use of multidimensional scaling and SERVQUAL method

  • Original language description

    Services present a very important component of a national economy. This book discusses services as economic activities, evaluates their impact on competitiveness and shows the areas in which services have a potential to develop and extend the competitiveness of other sectors and the national economy as a whole. A number of the EU member-states were observed for this purpose, among the transition economies of in Central Europe, selecting those with higher growth potential than the potential of the so-called old member-states. In the selected countries the changes proceeded more quickly, although according to the same market mechanisms. We can connect the impact of the business services with the multiplication effect they have in the economy, and not only with the direct output of the sectors, but we must also count the impact on connected sectors. In this consideration the services and the quality of their management have an impact on the competitiveness of the economy. The competitiven

  • Czech name

  • Czech description

Classification

  • Type

    B - Specialist book

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

    <a href="/en/project/MEB061008" target="_blank" >MEB061008: Cross-boarder entrepreneurship - B2B marketing and distribution in Austria and in the #ORIGch Republic</a><br>

  • Continuities

    P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Others

  • Publication year

    2011

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • ISBN

    978-3-8454-7723-7

  • Number of pages

    88

  • Publisher name

    LAP LAMBERT Academic Publishing GmBH &amp; Co.

  • Place of publication

    Saarbrücken

  • UT code for WoS book