User-oriented methodology of communication with expert systems

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41110%2F08%3A24886" target="_blank" >RIV/60460709:41110/08:24886 - isvavai.cz</a>

Result on the web

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DOI - Digital Object Identifier

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Result language

angličtina

Original language name

User-oriented methodology of communication with expert systems

Original language description

The article deals with communication between a user and an expert system, especially from the viewpoint of psychology aspects of the communication process. Psychological factor of the communication between the user and the expert system seems to be marginal, although it is a necessary part of a final methodology of the expert system development. Domain expert, knowledge engineer as well as IT expert, who take part on the expert system creation, they usually set up unified and static communication interface that is identical for all users. The communication process form highly influences user?s satisfaction of working with the expert system and his willingness to reuse that system. User?s satisfaction expressed by some metrics is one of the key indicators of both efficiency and effectiveness of the expert system. If the system is not used because of user?s discontent, the money spent for its creation cannot be understood as an investment (asset), but as an expense.

Czech name

Uživatelsky orientovaná metodologie komunikace s expertním systémem

Czech description

The article deals with communication between a user and an expert system, especially from the viewpoint of psychology aspects of the communication process. Psychological factor of the communication between the user and the expert system seems to be marginal, although it is a necessary part of a final methodology of the expert system development. Domain expert, knowledge engineer as well as IT expert, who take part on the expert system creation, they usually set up unified and static communication interface that is identical for all users. The communication process form highly influences user?s satisfaction of working with the expert system and his willingness to reuse that system. User?s satisfaction expressed by some metrics is one of the key indicators of both efficiency and effectiveness of the expert system. If the system is not used because of user?s discontent, the money spent for its creation cannot be understood as an investment (asset), but as an expense.

Type

J_x - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

CEP classification

GA - Agricultural economics

OECD FORD branch

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Project

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Continuities

Z - Vyzkumny zamer (s odkazem do CEZ)

Publication year

2008

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Agricultural Economics (Zemědělská ekonomika)

ISSN

0139-570X

e-ISSN

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Volume of the periodical

54

Issue of the periodical within the volume

5

Country of publishing house

CZ - CZECH REPUBLIC

Number of pages

9

Pages from-to

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UT code for WoS article

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EID of the result in the Scopus database

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