The Impact of Quality Management Practices on Firm?s Performance an Empirical Investigation of Associated Constructs in Palestinian Information and Communication Technology Firms

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41110%2F14%3A64098" target="_blank" >RIV/60460709:41110/14:64098 - isvavai.cz</a>

Result on the web

—

DOI - Digital Object Identifier

—

Result language

angličtina

Original language name

The Impact of Quality Management Practices on Firm?s Performance an Empirical Investigation of Associated Constructs in Palestinian Information and Communication Technology Firms

Original language description

This study, aims to survey quality management practices in Palestinian Information and Communication Technology (ICT) sector. The research purpose is to provide reliable and valid constructs for measuring quality management practices depending on intensive research of literature review. The study tests the effect of quality practices implementation on firm?s performance, such as quality, business and organizational performance by using web-based questionnaires. The data was obtained through a survey from 180 related quality mangers from 60 Palestinian ICT firms. Confirmatory factor analysis and internal consistency tests were used to verify scales validity and reliability. The 2 independent samples t-test and regression analysis were utilized to investigate the statistical effects of quality practices implementation. This study supports the hypothesis that quality management practices positively affect firm?s performance. The study finds that the successful adoption and implementation

Czech name

—

Czech description

—

Type

J_x - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

CEP classification

AH - Economics

OECD FORD branch

—

Project

—

Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2014

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

International Business Management

ISSN

1993-5250

e-ISSN

—

Volume of the periodical

8

Issue of the periodical within the volume

6

Country of publishing house

CZ - CZECH REPUBLIC

Number of pages

15

Pages from-to

312-326

UT code for WoS article

—

EID of the result in the Scopus database

—