Satisfaction with nursing care of hospitalized patients: A descriptive, cross-sectional, multicenter study

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61988987%3A17110%2F23%3AA2402N7F" target="_blank" >RIV/61988987:17110/23:A2402N7F - isvavai.cz</a>

Alternative codes found

RIV/00843989:_____/23:E0110590

Result on the web

<a href="http://medpr.imp.lodz.pl/Satisfaction-with-nursing-care-of-hospitalized-patients-A-descriptive-cross-sectional,174812,0,2.html" target="_blank" >http://medpr.imp.lodz.pl/Satisfaction-with-nursing-care-of-hospitalized-patients-A-descriptive-cross-sectional,174812,0,2.html</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.13075/mp.5893.01364" target="_blank" >10.13075/mp.5893.01364</a>

Result language

angličtina

Original language name

Satisfaction with nursing care of hospitalized patients: A descriptive, cross-sectional, multicenter study

Original language description

In the assessment of healthcare processes focusing on the quality of care provided, patient satisfaction is an important indicator that healthcare providers may use for future setting of healthcare and preventing adverse events. The study aimed to determine satisfaction with nursing care among hospital inpatients. Material and Methods: The sample comprised 14 023 patients staying in medical and surgical wards of 14 acute care hospitals in the Czech Republic in 2019–2020. Data were collected using the Patient Satisfaction Scale, a standardized tool containing 11 items in 3 subscales. Data analysis included descriptive statistics and correlation analysis (Spearman’s rank correlation coefficient). Results: Overall, patients reported high satisfaction with nursing care (M = 3.57). Patients were most satisfied with how their technical/rational needs were met (M = 3.57); the least satisfaction was identified in the domain of information needs (M = 3.53). Patients who perceived their health as good (47%) or very good (18%) showed high satisfaction scores (M = 3.77 and M = 3.73, respectively). High scores were also achieved for patients with secondary (M = 3.58) and tertiary (M = 3.59) education, those whose admission was planned (M = 3.59) and those staying in large hospitals (M = 3.60). There were no differences in satisfaction with regard to gender (p = 0.755) and the COVID-19 pandemic (p = 0.190). Conclusions: Patients’ satisfaction with care provided is a highly significant parameter of healthcare quality. It is influenced by a number of aspects which, if adequately defined, may aid in improving the quality of care.

Czech name

—

Czech description

—

Type

J_imp - Article in a specialist periodical, which is included in the Web of Science database

CEP classification

—

OECD FORD branch

30307 - Nursing

Project

<a href="/en/project/NV18-09-00420" target="_blank" >NV18-09-00420: Rationing of nursing care as one of indicators of the occurrence of nosocomial infections and other adverse events in hospital inpatients</a><br>

Continuities

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Publication year

2023

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Medycyna Pracy

ISSN

0465-5893

e-ISSN

2353-1339

Volume of the periodical

—

Issue of the periodical within the volume

6

Country of publishing house

PL - POLAND

Number of pages

8

Pages from-to

461-468

UT code for WoS article

001144632100001

EID of the result in the Scopus database

2-s2.0-85181414469