Priority Single-Server Queuing System with Optional Second Server Activated upon Request - Simulation Study

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27230%2F23%3A10253637" target="_blank" >RIV/61989100:27230/23:10253637 - isvavai.cz</a>
Result on the web
<a href="https://mme2023.vse.cz/mme_2023_proceedings.pdf" target="_blank" >https://mme2023.vse.cz/mme_2023_proceedings.pdf</a>
DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Priority Single-Server Queuing System with Optional Second Server Activated upon Request - Simulation Study
Original language description
Queueing systems with priorities can often be met in practice - e.g. in healthcare or transport. These systems are specific in that there are at least two classes of customers, while priorities are defined for individual classes of customers, according to which customers are served - the priority can be non-preemptive (higher priority customers do not interrupt the service of a lower priority customer) or preemptive-resume (higher priority customers interrupt the service of a lower priority customer). In this paper, we focus on a queueing system with three classes of customers, where the first class has the highest priority and the last third class has the lowest priority. By default, individual customers entering the system are served by single server. However, if a situation arises where the queue length of non-priority customers exceeds a certain defined threshold, it is possible to activate a second parallel server, which helps with serving the lower priority customers. The article describes the simulation model of this queueing system and, based on the experiments carried out, recommendations for the activation of the second server are defined.
Czech name
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Czech description
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Publication year
2023
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
MME 2023 : Proceedings of the 41st International Conference on Mathematical Methods in Economics : September 13–15, 2023, Prague, Czech Republic
ISBN
978-80-11-04132-8
ISSN
2788-3965
e-ISSN
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Number of pages
6
Pages from-to
384-389
Publisher name
Czech Society for Operations Research
Place of publication
Praha
Event location
Praha
Event date
Sep 13, 2023
Type of event by nationality
CST - Celostátní akce
UT code for WoS article
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