Quality of Public Services as a Driving Force of the Development of Municipal Product

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F04%3A00009501" target="_blank" >RIV/61989100:27510/04:00009501 - isvavai.cz</a>

Result on the web

—

DOI - Digital Object Identifier

—

Result language

čeština

Original language name

Quality of Public Services as a Driving Force of the Development of Municipal Product

Original language description

Transformations of the societies of Central East Europe force us to re-evaluate the traditional approaches to the functional structure and the way of performance of public administration. One can contemplate a distinct need for the growth of the competitiveness at both private and public levels. Rationalisation strategies that alter the administrative structures and the way of performance of public services are directed towards the efficiency of the municipality. The final quality of municipal product plays a key role in this context.The concept of municipal product incorporates several traditional economic approaches inherent to the private sector into the performance of public administration. Citizen is thus perceived as a demand side and public administration as a supply side. Elements of marketing mix are applied to the municipal product as well. Several conceptions, such as Tilburg model represent examples of happy stories: declines of cities and regions were replaced by prosperit

Czech name

Quality of Public Services as a Driving Force of the Development of Municipal Product

Czech description

Transformations of the societies of Central East Europe force us to re-evaluate the traditional approaches to the functional structure and the way of performance of public administration. One can contemplate a distinct need for the growth of the competitiveness at both private and public levels. Rationalisation strategies that alter the administrative structures and the way of performance of public services are directed towards the efficiency of the municipality. The final quality of municipal product plays a key role in this context.The concept of municipal product incorporates several traditional economic approaches inherent to the private sector into the performance of public administration. Citizen is thus perceived as a demand side and public administration as a supply side. Elements of marketing mix are applied to the municipal product as well. Several conceptions, such as Tilburg model represent examples of happy stories: declines of cities and regions were replaced by prosperit

Type

D - Article in proceedings

CEP classification

AH - Economics

OECD FORD branch

—

Project

—

Continuities

Z - Vyzkumny zamer (s odkazem do CEZ)

Publication year

2004

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

Halduskultuur 2003

ISBN

9985-59-429-0

ISSN

—

e-ISSN

—

Number of pages

19

Pages from-to

132-151

Publisher name

Tallinn Technical University

Place of publication

Tallinn

Event location

Tallinn

Event date

Jan 1, 2003

Type of event by nationality

EUR - Evropská akce

UT code for WoS article

—