Students Satisfaction Analysis with Study Programme by Satisfaction Pyramid Method

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F13%3A86085983" target="_blank" >RIV/61989100:27510/13:86085983 - isvavai.cz</a>
Result on the web
—
DOI - Digital Object Identifier
—

Result language
angličtina
Original language name
Students Satisfaction Analysis with Study Programme by Satisfaction Pyramid Method
Original language description
The paper describes the method of satisfaction measurement as a one of marketing techniques used for detecting students satisfaction with study programs. There is presented method of Satisfaction Pyramid, which is used for satisfaction analysis. In the theoretical part of the paper there, is described methodological approach to satisfaction measurement and in the field part there are presented total satisfaction, Satisfaction Index and partial satisfaction with significant factors and last part of the paper refers to importance of partial factors. The aim of the article is to detect the level of students satisfaction with the most important subjects in the study programme and also to set the the importance, whose students award every factor influencingtotal satisfaction. The students satisfaction analysis was realized at two Czech universities, which offer study programme of adult education.
Czech name
—
Czech description
—

Type
J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)
CEP classification
AM - Pedagogy and education
OECD FORD branch
—

Project
<a href="/en/project/EE2.3.20.0296" target="_blank" >EE2.3.20.0296: Research team for modelling of economic and financial processes at VSB-TU Ostrava</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)<br>S - Specificky vyzkum na vysokych skolach

Publication year
2013
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Similar results(10)