Quality and Availability Assessment of Public Services using the Example of Social and Health Services
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F15%3A86095884" target="_blank" >RIV/61989100:27510/15:86095884 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
Quality and Availability Assessment of Public Services using the Example of Social and Health Services
Original language description
Public services and approaches to their assessment are a current issue in a number of countries. This article deals with quality and availability assessment of two significant branches of public services in the Czech Republic, namely health and social services. The empirical part provides an assessment and a comparison of availability of social and related health services for senior and disabled citizens in regions of the Czech Republic in the years 2007 and 2012 in accordance with recommended quantitative standards. To compare availability of services in the regions, the method of multidimensional scaling was used, and research confirmed the suitability of this method. The results have proved marked differences among regions in the selected social-health services. The most notable differences in the structure of availability were observed in the region of Ústí nad Labem and of South Moravia, with dominant services of social care and lesser availability of health services; further also
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
AE - Management, administration and clerical work
OECD FORD branch
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Result continuities
Project
<a href="/en/project/EE2.3.20.0296" target="_blank" >EE2.3.20.0296: Research team for modelling of economic and financial processes at VSB-TU Ostrava</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)
Others
Publication year
2015
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
Proceedings of the 19th International Conference Current Trends in Public Sector Research : 22. - 23. 1. 2015, Šlapanice
ISBN
978-80-210-7532-0
ISSN
2336-1239
e-ISSN
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Number of pages
9
Pages from-to
205-213
Publisher name
Masaryk University
Place of publication
Brno
Event location
Brno-Šlapanice
Event date
Jan 22, 2015
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
000355547600025