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PROCESS, FUNCTION, SERVICE - WHAT IS WHAT IN IT GOVERNANCE

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F17%3A10237393" target="_blank" >RIV/61989100:27510/17:10237393 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    PROCESS, FUNCTION, SERVICE - WHAT IS WHAT IN IT GOVERNANCE

  • Original language description

    IT management/governance seems to be an area that is getting more attractive for both enterprises and academic researchers. Several frameworks are used in IT governance, e.g. COBIT, TOGAF or ITIL. All of these frameworks use terms such as process, function or service, but their usage can be confusing in the managerial practice although the frameworks use them in the same way. These terms are not synonyms, but they are often used in the same meaning. The aim of this paper is therefore to explain how to understand these core entities of IT governance frameworks (function, process, service and other related issues) because their correct understanding is the first step towards proper implementation of IT governance frameworks.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2017

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    IDIMT-2017: Digitalization in Management, Society and Economy : 25th Interdisciplinary Information Management Talks : Sept. 6-8, 2017, Poděbrady, Czech Republic

  • ISBN

    978-3-99062-119-6

  • ISSN

  • e-ISSN

    neuvedeno

  • Number of pages

    8

  • Pages from-to

    351-358

  • Publisher name

    Trauner

  • Place of publication

    Linz

  • Event location

    Poděbrady

  • Event date

    Sep 6, 2017

  • Type of event by nationality

    EUR - Evropská akce

  • UT code for WoS article

    000419365600040