Gaps in performance: benchmarking of the Czech and Slovak city libraries

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F17%3A10237565" target="_blank" >RIV/61989100:27510/17:10237565 - isvavai.cz</a>

Result on the web

<a href="http://www.emeraldinsight.com/doi/full/10.1108/LM-11-2016-0085" target="_blank" >http://www.emeraldinsight.com/doi/full/10.1108/LM-11-2016-0085</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1108/LM-11-2016-0085" target="_blank" >10.1108/LM-11-2016-0085</a>

Result language

angličtina

Original language name

Gaps in performance: benchmarking of the Czech and Slovak city libraries

Original language description

Purpose - The purpose of this paper is to identify gaps in performance of city libraries from the Czech and from the Slovak Republic engaged in the project Benchmarking of Libraries. The subject of research consists of input and output performance variables of selected 51 city libraries for the period of 2011-2015 and their mutual dependence and influence. Design/methodology/approach - To analyse relationships among ten input and four output variables, the correlation and regression analyses were used. Regression analysis was focussed on four output variables numbers of physical visitors of libraries, numbers of loans, numbers of visitors using the internet in the library, and numbers of registered readers. Interpretation of results was supplemented with classification multidimensional analysis Chi-square automatic interaction detection. Findings - Findings reveal that besides others the significant gap in performance was represented by library additions, which means the renewal of library collections. Performance differences were also found between city libraries in the Czech Republic and those in the Slovak Republic. Research limitations/implications - This paper evaluates gaps in the performance on representative sample of city libraries. The number of population served among individual selected 51 libraries ranges between 15 and 35 thousand inhabitants. Analysed data are from years 2011-2015. Originality/value - The paper analyses, by using statistical methods, data that are generated within the benchmarking project. This methodology proves and reveals causalities among performance indicators of city libraries in an unconventional way.

Czech name

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Czech description

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Type

J_imp - Article in a specialist periodical, which is included in the Web of Science database

CEP classification

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OECD FORD branch

50204 - Business and management

Project

—

Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2017

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical

Library Management

ISSN

0143-5124

e-ISSN

—

Volume of the periodical

38

Issue of the periodical within the volume

4-5

Country of publishing house

GB - UNITED KINGDOM

Number of pages

13

Pages from-to

263-275

UT code for WoS article

000402935000008

EID of the result in the Scopus database

2-s2.0-85019154755